Edit School Details
School staff with administrative privileges can update their school's contact information and manage access settings.
Accessing School Settings
On a computer, sign in at app.juggleboard.com and choose My School (or My Centre) in the admin portal (see Information for schools).
Editable Information
Contact Information
This information is displayed to parents within the app, allowing them to easily contact the school.
- Phone Number: The main contact number for the school.
- Office Email: The general email address for enquiries.
- Instructions: optional text to guide parents, e.g. "Press 1 for absences" or "Call before 9am". Parents see it in an orange box under the phone number.
Absence Reporting
You can configure a dedicated email address for absence reports.
- Use separate absence email?: tick this if absence reports should go to a different address from the Office Email.
- Absence Email: the address for absences.
When parents tap Report Absence, JuggleBoard opens an email to this address (or to the Office Email if there isn't a separate one).
Year Level Naming
Early learning centres can rename their groups, e.g. "Year 0" to "Nursery".
- Click Edit Year Level Names.
- Type a new name next to each level you want to rename. A name left empty goes back to the default.
- Reset to Default puts every name back.
- Click Confirm, then Save Changes.
The names appear on events parents see. At the moment the Add Event form offers centres one group (Year 0, shown as "All Ages" unless you rename it).
School Access Level
Choose an Access Level to control who can join your school and who can post (Access Levels Explained describes each one). They match the plans on the For Schools page.
| Access level | Invitation code to join? | Parents can post events? | Plan |
|---|---|---|---|
| Open Access - Allow Community Posts | No | Yes | Free |
| Open Access - Official Posts Only | No | No (staff only) | Premium |
| Invite Only - Allow Community Posts | Yes | Yes | Premium |
| Invite Only - Official Posts Only | Yes | No (staff only) | Premium |
At Invite Only schools, people who join without the code can't see the school's events or post anything until they enter it.
Parent Notices
For the two Allow Community Posts levels you can also choose whether Parents can add notices. At Official Posts Only levels, only staff can post notices.
Invitation Code
Invite-only schools have an Invitation Code, shown on this page. Share it with your school community, or print the poster from Invitation QR in the admin portal.
To replace it, click Generate New Invitation Code and confirm. The old code stops working straight away, so print a new poster.
Saving Changes
Click Save Changes at the bottom of the page.